You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

My son strumming his guitar.

What buyers say about Lizzie's Fuzzies

All 5 reviews

Lovely tea towel. Many thanks.
MajaMaja
Bought 1 item
Although the shop was on holiday mode the item was well worth the wait. The detail was excellent and there was a free gift from the seller to apologies for the delay which was also made to an marvelous standard. I would definitely buy from this seller again. The arrival time was quick .I well recommend this seller and her items .
Prowly1
Bought 1 item
Lovely little item, is supposed to be my daughter's Christmas present for her teacher, but she will want him for herself! x
winterangel
Bought 1 item

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