You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Clarity Beads

All 17 reviews

Thank you very much, the bracelet is lovely - gorgeous colours! I really like the fastening, so much easier to do up than the little clasps. Thanks again : )
stephferg43
Bought 1 item
This is a lovely bag charm. A pressie for 'Brown Owl'. Thanks
Fuschia145
Bought 1 item
Beautiful bracelet, was a little big (or rather I should say my wrists are really small!) but getting it adjusted was no problem at all and now it's absolutely perfect! Excellent service as well as stunning jewellery!
CarolynDeJ
Bought 1 item

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