I go that extra mile to make sure you are delighted with your purchase. I’ll wrap your jewellery attractively so that it is ready to give as a gift and dispatch it within 2 working days. I send items by first class Royal Mail. If the jewellery in your order is under £20 in value it will not need a signature. Anything over £20 is sent by first class recorded post and will need to be signed for.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.