I run my own design and dressmaking business and make bags and accessories in the gaps between wedding and event dresses. Please note that my bags have internal labels saying "Bluebell Design" - it's the name I trade under.
All my bags are soft and unstructured. Internal support is provided using interlining, but they're not stiffened a lot - these are not for you if you don't like a squashy bag.
Custom orders are very welcome. Please feel free to contact me with any questions you have.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you are not completely satisfied with your purchase, simply return the item to me in its original unused condition within 14 days of receipt.
Returned items MUST be unused, unworn with all tags still attached and must be returned in original packaging with all and any enclosed documentation. I will issue a full refund on receipt, excluding the original delivery charge.
The cost of returning the item is the purchaser's responsibility. You are strongly advised to use a service that gives proof of delivery, and insurance for the value of the item. Proof of postage is not enough - the item must be received back by me, in its original condition, in order to qualify for a refund.
This does not affect any of your legal rights with regards to faulty goods.