“Individually turned items revealing the natural beauty of the wood. Ideal gifts for all occasions, 5th wedding anniversary symbol is wood”
I bluebellwoodturning am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Woodturning for 15 years, I enjoy creating decorative and useful items from a variety of mainly locally-sourced English hardwoods. Each wood has its own beauty and it’s the challenge of revealing such features which is such fun. Though the pieces are unique I aim to sell them at affordable prices adding new items each week. LOCAL TO B62? Collect your order by arrangement and I’ll refund your P&P in cash, please indicate this in "notes to seller" on order form and I’ll email you to arrange.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
The item you see here is the one you will receive and I have aimed to provide dimensions which are as accurate as possible. Please note that wood is a natural product and can be affected by its environment, for example being placed in an overheated setting. Items will be sent by Royal Mail. Unless you are returning an item because it is proven to be faulty, please note that the return cost will be payable by you. Unless the item is faulty, only the cost of the item will be refunded. If postage is refunded, it will be to the value of Royal Mail 2nd Class Parcel Post. My normal practice is to enclose a printed receipt with the item; however, if you wish me to email it to you instead (if the item is for a gift, for instance), please indicate this in Notes to Seller at the time of ordering.