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Buying from me
Established in 2015, with 6K+ sales on Etsy over 1000 5⭐ reviews. Free shipping within the UK for all items.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Requests for returns/refunds for the following returns shall not be entertained:
- any items that were on sale
- any "Ready To Ship" items
- any items that have been customised/personalised
- any items that appear (slightly) different in colour [either due to different display monitor/screen settings, or any striations/markings on natural gemstones]
- any items that have been damaged or broken due to improper care
Please return all items in their original packaging and via a tracked service to avoid any possible losses etc.
Read the Folksy Returns Policy.
