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Buying from me
Pink Feijoa presents show stopping vintage inspired hats and headpieces. All pieces are hand-made with love and care by Jessica. Using fine vintage materials, luxurious wools, beautiful special straws, hand embellished applique, beadwork and embroidery. Fine attention to detail, recycling textiles, and vintage inspirations set us apart.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Our hats are all made by hand from scratch in our London studio; we make them to the highest quality possible but small imperfections can be present at times.
If you are not happy with your order, we accept returns within 14 days of delivery, providing that the hat has not been stained or damaged in any way (outside as well as inside). Before shipping the item back, please get in touch by email with as many details as possible, including some pictures.
Shipping costs for returned items should be covered by the customer, using the same shipping method and original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalised orders
Items on sale
Due to the bespoke nature of the product, we do not allow exchanges.
If you have any questions, please get in touch and I’ll be more than happy to help.
Read the Folksy Returns Policy.
