All items are made by me using my sewing, knitting and embroidery machines, in a smoke free home. Most items are sent Royal Mail second class post, and orders over £10 will be sent 'Signed for'. My postage charges are the cost of posting plus a nominal amount for packaging. If buying multiple items I will always refund excess postage if it is £1 or more. My normal posting out days are Tuesday or Wednesday, and Saturday.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.