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Every Puzzly is handcrafted in our Surrey workshop - from designing the cut, printing and laser cutting the puzzly and packing them in our hand-made boxes.
We use Royal Mail Tracked 48 and we provide you with the tracking number when we dispatch it. We aim to dispatch your order within 1 business day.
Please send us a message if you have any queries, we are always happy to help!
Amelda (Chief of Puzzly) and Craig (Chief puzzly maker)
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
