Close
Buying from me
Welcome to Oshun’s Vanity! I craft each little luxury by hand, prioritising quality and creativity. I accept custom orders—message me with your ideas! Items are shipped within three business days. Custom orders may take longer; I’ll keep you updated. I believe in clear communication and attentive service, so you’ll always know what to expect. Thank you for supporting my handmade business!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
EXCEPTIONS
Personal goods
A number of our products, classified as 'personal goods,' are not eligible for a refund under UK legislation if unsealed. This exclusion is due to health and safety considerations in order to prevent the spread of infections. This exclusion is in the interest of hygiene and to protect all customers.
Refunds can only be issued if there is a fault. The item's fault cannot be caused by misuse, an accident, normal wear and tear, or failure to follow care instructions.
Personal goods: Nose Cuffs, Lip Cuffs, Pierced Jewellery
This does not affect your statutory rights.
Personalised goods
Sealed and unsealed 'bespoke' or 'custom-made items', such as custom beaded nose cuffs, custom charm necklaces, and charm bracelets, are only eligible for refunds if they are faulty.
This does not affect your statutory rights.
Read the Folksy Returns Policy.
