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Buying from me
I make unique, hand-made pieces of original art with painstaking attention to detail, colour and form. All my work is made of wool and other natural fibres meaning any unused textiles can be collected and re-used, or added to my hot-bin avoiding landfill and keeping my practice sustainable and kind to nature. I re-use packaging as often as possible when I post birds and offer free collection if you are close enough to Whitstable UK.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
In case you wish to return an item, the cost of returns is at your expense. The return of an item is possible only if it is in its original state. Damaged returned items will not be refunded. The refund will be made upon receipt of the item.
Read the Folksy Returns Policy.
