Welcome to milly and pip. All our products are designed and handmade in the UK using found and recycled materials.
UK DELIVERY: All orders are sent via Royal Mail 1st Class delivery with proof of postage.
INTERNATIONAL DELIVERY: Orders are sent via Royal Mail International Tracked Delivery and may require a signature.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
As all our products are specially made, or ordered, with your choice of name, fabric, message or any other customised aspect that makes it unique to you, they are therefore non-cancellable and non-returnable. Please double check all information carefully when placing your order as we cannot be held responsible for any errors on your part.