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Custom orders.
Processing time 1-3 days.
UK shipping only.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Custom orders are non-refundable and non-returnable except for faulty products. Contact LVL within 30 days of receiving the order in such cases.
Read the Folksy Returns Policy.