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Buying from me
Please read each listing carefully, as items may be digital downloads or physical products.
Digital items are instant downloads. No physical item is sent and they are non-refundable once downloaded.
Physical items are dispatched as described.
Custom items are non-returnable unless faulty. Please message me with any questions.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
