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At HB Thanet we make both bespoke items and gifts that are both personalised and non personalised. We are a small business that uses art and craft skills and laser engraving, using high quality materials to produce gifts and goods that are useful and will last. We believe in great customer service and working with customers to provide great items at reasonable prices.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
