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Buying from me
My items can take up to a week to make, but I can often accommodate if you need something more quickly so please do get in touch if that is the case. As each finished piece is truly unique, images will be sent for approval prior to dispatch. Delivery is by Royal Mail Special Delivery next day service.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
