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Buying from me
Why buy Handmade Jewellery?
When you buy handmade jewellery, you are buying quality jewellery directly from the artist. Individually made with passion and care, these are often one-of-a-kind pieces. Handmade jewellery is not cheap, poor quality or mass produced. By its very nature, you will never see someone else wearing exactly the same piece of jewellery as you. If you are buying a gift this is an added bonus as you can rest assured that the gift recipient will not already have one.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
What is your return policy?
I am happy to make an exchange or refund for any items with which you are not completely satisfied. The item must be returned new and unworn within 21 days of purchase, in the original packaging and posted in a padded envelope (e.g. Jiffy bag) for protection. I take no responsibility for lost or damaged packages and I recommend a tracked service to prevent parcels getting lost. If you wish to return an item, please contact me for details of how to return your item.
Read the Folksy Returns Policy.
