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Buying from me
If you have any questions about any of my listings, please feel free to contact me. I will attempt to respond to you as quickly as possible. I endeavour to dispatch orders within 3 working days of order payment.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.