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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 3 hours of purchase
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns and exchange details
If you wish to cancel your order please let me know as soon as possible. I can isssue a refund, less the outbound postage cost, once the item/s have been returned to me in saleable condition.
Return postage is the customer's responsibility.
If for any reason you are dissatisfied with your purchase please contact me, within 14 days.
Please contact me personally before leaving negative feedback, as I will do all I can to resolve any dissatisfaction.