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Buying from me
I aim to post out any order within two working days. All items posted will be sent via tracked mail. If for any reason you are not happy with the item received please let me know and the item can be returned.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
The item returned must be returned in the same condition as received.
Read the Folksy Returns Policy.