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Buying from me
Thank you for supporting my small handmade business! All items are lovingly made by hand and ready to post within 2–3 working days. Each order is carefully packaged (perfect for gifting), and I’m always happy to help with questions.. Tracked shipping is available on request. Every order truly means the world to me – thank you for choosing handmade.
Please have a look at my facebook page for other stock and details.
https://www.facebook.com/bizzy.lizzys
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I really hope you love your item, but if there’s any issue, please get in touch within 14 days of delivery. I’m happy to offer a refund or exchange where possible.
Items must be returned in their original condition within 30 days. Unfortunately, I can’t cover return postage unless the item is faulty or damaged.
Please note:
• Custom or personalised orders can’t be returned unless they arrive damaged or faulty.
• Sale items are non-refundable.
• If the item isn’t returned in its original condition, the buyer is responsible for any loss in value.
• I strongly recommend getting proof of postage for any returns.
• Face masks are not-refundable due to hygiene reasons.
Read the Folksy Returns Policy.