Hello, welcome to my shop!
When packing and sending my pots I try to reuse / recycle as much of my packaging material as possible. Any plastic used has been recycled from parcels sent to me.
All my tableware items are handmade in the collective pottery studio I share in London.
This item will be posted to you by Rachel Carpenter Ceramics within 3 days of receiving payment.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
Designed by Rachel Carpenter in London
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