You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

PAYMENT: - We accept PayPal payments. - If payment is not submitted within 24 hours of placing your order (though it is due immediately after placing the order) the transaction will be cancelled. SHIPPING: - We ship small items via Royal Mail First Class. Orders are usually dispatched within 1-3 business days of purchase. - Estimated delivery time for the UK is 2 - 5 business days. - Estimated delivery time for EU countries is 4 -8 business days. - Estimated delivery time for the Rest of the World is 6 - 12 business days. PLEASE NOTE: Delivery times can vary, especially during busy times (Holidays, Christmas etc) Once an order has been dispatched by us, it is largely out of our control and therefore we cannot be held accountable for an item being lost or delayed. If this should occur however, please contact us and we will see what we can do to resolve the issue. REFUNDS AND EXCHANGES: If you do have any problems please contact us and we will see what we can do to resolve the issue. ADDITIONAL POLICIES AND FAQS: We welcome Wholesale Orders! For more information please contact us or visit our website at www.finchandthefallow.co.uk PLEASE NOTE: Colors may differ depending on the computer you're viewing on. For more information about us, and to stay up to date with what we're getting upto please visit us at www.finchandthefallow.co.uk You can also find and follow us on Facebook, Twitter, Instagram and Pinterest. SELLER INFORMATION: Finch and the Fallow 4 Lucerne Drive Guisborough North Yorkshire TS14 8DZ United Kingdom

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.