Due to the significant increase in the cost of postage from 1st October 2023, I have taken the decision to send all items second class from now on. Overseas sales will still be via Royal Mail International Standard. I usually post items on either the same day, or next working day where possible.
This item will be posted to you by Fluff Stuff Crafts within 3 days of receiving payment.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
Designed by Alison Mackenzie in Northumberland
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