You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

**Interior Use Warning:** Please note that all items are for interior use only. Exposure to outdoor elements can damage the artwork and is not recommended. - **Safety Warning:** Items may contain rough edges and should be handled with care. Not suitable for children or as toys. - **Vintage Charm Notice:** The vintage china used in my mosaics may have vintage wear, which is not a defect but adds to the natural charm and character of the piece

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.