You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

POSTAGE AND TERMS Items dispatched within 2 working days via Royal Mail 1st class in UK, Airmail for International Destinations. Preferred Method of Payment is Paypal (any refunds will also be made through paypal - purchaser pays return postage please (unless item arrives damaged). Refunds will be made provided items are returned unused and within 7 days. Thankyou for taking the time to drop by my shop.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.