You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

Sales within UK and Europe only. Cancellations accepted if made within 48hrs of purchase. No returns and refunds given once item/s have been posted, as everything I make is spiritually cleansed, made with positive energy and if the item is rejected it creates negative energy. Item/s will be well packaged and sent by a Royal Mail tracking service.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.