You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

♥ Personal Use: You may print & use these items in your own unique project. ♥ Commercial Use: - Our products may only be sold as physical items. Digital sales are not allowed. - You may print and use these items to create a physical journal, scrapbook or journal etc. to sell as long as you transform the printable items into an original work of art of your own making. Items must be altered from their original form. (Example: pages bound into a journal) Make major adjustments by adding printed elements, lace, decorations, etc. -You may not sell products on commercial platforms

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.