You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

**License and Use** Upon purchase, you are granted a non-exclusive, non-transferable license to use the digital download for personal use only. You may not resell, redistribute, or use the digital download for commercial purposes without explicit permission. **Copyright** All digital downloads are the property of artbykagsy and are protected by copyright laws. Unauthorised reproduction, distribution, or modification of the digital downloads is strictly prohibited. **Payment and Delivery** Full payment is required before the download email is provided. After successful payment, a download link will be sent to your provided email address. **Refund Policy** Due to the nature of digital products, all sales are final. No refunds or exchanges will be provided once the product has been emailed. **Limitation of Liability** Artbykagsy is not responsible for any technical issues, compatibility problems, or damages resulting from the use of the digital download. **Modifications** I reserve the right to modify these terms at any time. Continued use of the digital downloads following any changes indicates your acceptance of the new terms. For any questions or concerns regarding these Terms and Conditions, please contact us at artbykagsy@outlook.com

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.