I have temporarily stopped shipping to europe due to the new changes from 1st July regarding sending items to EU. As soon as Folksy has been given an IOSS number I will resume .
Also I won't be shipping to Germany as changes to their recycling laws .
All orders will be fully refunded
If I have overcharged postage and packaging I will refund the excess. My cards all weigh differently and it is difficult to estimate especially if more than one item. For multiple cards I may need to ask for additional payment of postage
I use 1st class postage for large letters and 2nd class for small parcel post for uk orders
For postage abroad I use standard mail.
For large orders I prefer to track them.
Cards will be shipped in a padded envelope or a box depending on the size.
A gift wrap for any of my cards to make them a little bit special
Ideal if you don't want to go to the expense of a gift boxed card.
I have used dotted white tissue paper tied with a chiffon ribbon and I have used low tack washi tape to hold the edges down which shouldnt tear the tissue paper when you open it.
I have different coloured ribbon for you to chose from so it will match the card .
I will refund excess postage charged
Shipping & delivery
This item will be posted to you by Diane's Decoupage within 3 days of receiving payment.
|Shipping destination||Cost||Additional items|
Italy, Greece, Cyprus, Germany, France, Spain, Finland, Belgium, Portugal, Poland, Ireland, Sweden, Denmark, Netherlands, Austria, Latvia, Bulgaria, Czech Republic, Estonia, Hungary, Lithuania, Luxembourg, Malta, Romania, Slovakia, Slovenia, Isle of Man, Jersey, Guernsey, Gibraltar
|Rest of the World||£0.00||£0.00|
Returns & Shipping Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.