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This item will be posted to you by Caren Barry within 3 days of receiving payment.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
If you are unhappy with your item for any reason, then please let me know within 7 days of receipt of the item and I will gladly exchange or refund your purchase. If you would like a refund, I ask that you return the item (unused) within 14 days of purchase (excluding shipping costs).
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
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