All my textile work is designed and hand-stitched by myself. My frames are hand made locally by my trusted frame-maker who is now a good friend.
Everything is packaged appropriately, using recycled and recyclable materials where possible. I hope you don't mind if your item arrives in a re-used envelope, and I re-use packaging sent to me with materials etc.
Postage is via Royal Mail, first class where I can, and with an estimate of when to expect it.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.