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Buying from me
Items will either be in a gift box (if shown in listing), or neatly wrapped in quality tissue paper. A printed receipt can be included on request. Orders will be sent by Royal Mail.
Gift purchases: I am very happy to include a short handwritten message if your order is being sent directly to a gift recipient. Please let me know in the notes when making your purchase.
- Ruth
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.