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Buying from me
Here at Jackdaw Bindery you will find a wonderful selection of hand-bound soft leather wrap journals and sketchbooks created using a range of hand selected papers and leathers.
All of the leather I use have been sourced as a by-product from the upholstery and automotive trade which may otherwise end up as waste.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
REFUNDS:
I take pride in my work and put 100% into what I do. However, if you're not satisfied with your order, you have the right to cancel within 14 days of receiving your order. The item to be returned must be returned in it's original unused and resalable condition, in it's ORIGINAL packaging and clearly marked as a return to it's country of origin. Return postage is the buyers responsibility and you must obtain proof of posting. Once the item has been returned and is in a re-sale-able condition, I will issue a full refund via your original payment method within 12 days of receiving the item back.
If an item arrives in less than perfect condition, please contact me within 14 days of receiving your purchase to arrange a return. Please understand that custom orders are non-returnable unless they are faulty.
EXCHANGES:
Jackdaw Bindery happily accepts exchanges within 14 days of receiving your order. This can be initiated via email to dearestjackdaw@gmail.com - The item to be exchanged must be returned in it's original unused and resalable condition, in it's ORIGINAL packaging and clearly marked as a return to it's country of origin. Please understand that the buyer is responsible for shipping costs both ways.
If you have any questions about an item you're interested in please get in contact before you buy.
Thank you!
Read the Folksy Returns Policy.