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Buying from me
Many thanks for visiting my shop!
Wooden Furniture & Home accessories using FSC certified hardwoods, reclaimed wood and locally sourced hardwoods when available. All products designed and hand made by Andrew Cunningham in small batches or made to order. Helping you achieve an organised, function led way of living through intuitive, fun and minimalistic space saving designs.
Do get in touch if you are after a bespoke order or something different.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Returns:
I take great pride and care when designing and making my designs. For this reason I will only send out a product to you if I am completely satisfied and happy with the quality and overall finish. If you are unhappy with a product you receive I do accept returns. You must notify me within 14 days of receiving the product and return it, unused in its original packaging. A refund will be issued on receipt of the returned item if it conforms to the above conditions. I am sorry but I do not accept returns for custom orders.
Damaged or undelivered items:
In the unlikely event that an item is not delivered or arrives damaged, I will send a replacement to you. If the item is damaged while being posted to you, please notify me within 7 days and provide photographic evidence of the condition of the item and the packaging so I can take the issue up with the courier/royal mail. I will then contact you with instructions/what to do next.
all clock mechanisms are guaranteed for 1 year. if a mechanism stops working within that year a replacement mechanism will be issued.
damaged incurred through misuse,dropping or general wear and tear of any product is not covered by the above terms.
if a product purchased from me requires repair or adjustment (beyond the year guarantee for clock mechanisms or the 14 days for general returns) i do offer a repair service depending on the nature and severity of the damage. But charges will be incurred for this repair service including postage costs to return to me and subsequent returning postage costs to you.
Read the Folksy Returns Policy.