“Hand crafted items for children and the home in new and recycled fabrics, embellished with hand embroidery, applique and buttons. ”
I Sharon Lloyd am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
I'm a part time crafter who loves coming up with new designs to make in gorgeous new and recycled fabrics. I am a bit of a perfectionist and everything I make is of the highest quality and with great attention to detail.
Ready made items are sent out in 1-3 days. Personalised or customised makes will take longer - details are on the listing or message me.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I am sure you will love your unique item as much as I loved making it.
Of course we all change our minds sometimes and for non- personalised or customised items I am more than happy to offer a refund if you return it in an unused condition within 28 days.
I'm sorry but I can't normally offer a full refund if you change your mind on personalised or customised items - but I may be able to offer a partial refund if I am able to modify it for resale.
I will always offer a full refund or replacement if any item has a flaw or fault that is my mistake.
For all returns, please contact me first so I can give you the full return delivery address. Refunds will be given on receipt of returned item.