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Buying from me
At Pure Artisan Co we design and make each item we sell ourselves by hand. We love making our products and take time to make each item special.
Our customized dog collars ship within 7 working days of you placing your order . This is the time it will take to hand craft your order. Delivery will be via Royal Mail First Class Post.
Emma x
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.