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Buying from me
Orders are beautifully gift wrapped (unless stated). An individual handmade card can be personalised upon request
Once payment has been received you will receive a confirmation email. Failure of payment will result in your order being cancelled. If your item is being made to order you will be notified of an estimated dispatch date.
Customised made to order items cannot be refunded, unless faulty. Therefore please take extra care when providing measurements.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
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