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Buying from me
We adore classic pearls, opulent boho folkloric fashion, celebrating vintage romance. Embrace fashion trends, bursts of colour and unique jewellery lovingly sprinkled with a generous pinch of English luxury. From high quality precious to semi-precious gemstones, carefully sourced freshwater pearls hand set onto precious metals of solid real silver,18-22ct gold vermeil or 14ct gilded gold.
Browse our collection of fine jewellery, wear it, give it and love it and feel special everyday!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Beautiful Gift Packaging:
All our jewellery is beautifully packaged, ready to give as a gift.
Your treasure will arrive to you carefully packaged in a padded envelope, to protect your jewellery. Inside, your jewellery will be beautifully wrapped in tissue paper, and an organza bag with our branded tags and care card.
If you desire any further information thereafter please contact me, I happily give out advise or information.
Full Money Back Guarantee
All* sterling silver jewellery purchased from SilverLily Jewellery is protected by a full money back guarantee, allowing a full refund or product exchange if for any reason you are not happy.
In accordance with consumer's right in UK law, all Items MUST BE RETURNED WITHIN 7 WORKING DAYS OF RECEIPT. Customer pays for the return signed for postage.
Refunds must be issued by us within 30 days.
We have the right to refuse any returned items if they show evidence of having been worn or if the are not returned to us in the same salable condition they were sent to customer or if they are returned after the 7 working days deadline.
*Please note that orders of personalised items cannot be returned.
Read the Folksy Returns Policy.
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