“Artist's prints, greetings cards and gifts from Ardnamurchan, on the wild west coast of the Scottish Highlands.”
I, Jenny Chapman, am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or if required to comply with the law. I will never use or pass on your information to third parties for marketing purposes or any for other purpose whatever, other than in the circumstances listed below, and I will never add you to any mailing list. The circumstances in which I may have share your data are:
• With Folksy, to comply with my obligations and to enable your purchase.
• With delivery companies, to deliver your order.
• If required to by law in order to comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years, in order to comply with the requirements of HMRC. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Everything I sell is created from my own original art work. I make, mount and frame the giclée and canvas prints using high quality materials and lightfast pigment inks. I design the cards and gifts from scans of my paintings and get them produced to a high standard.
PRINTS CAN BE MADE IN MANY SIZES AND MOUNTED OR FRAMED TO ORDER. Just get in touch with your requirements :-)
I usually ship within 24 hours, but as I live in a remote area delivery can take a day or two extra.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.