Susan Frankel

“Caractacus Pots is your one stop shop for cottage chic pottery and ceramics for your home or for a special gift for a friend”

My privacy policy

I Susan Frankel am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations.

• With delivery companies to fulfil your order.

• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.

Reviews

Average review score:

(100% positive from 266 reviews)

Reviewed by Lemony

I teamed this up with a razor for a different Christmas present, and my previously shave shy boyfriend is using it with pride nearly everyday, whilst it looks brilliant in our bathroom!
The packaging was great and it arrived safely!
- Shaving bowl shave set ceramics pottery ceramic in porcelain men
Reviewed by ovenglove

Gorgeous bowl. helpful seller. Very fast delivery, thank you
- Pouring or batter bowl with a whisk heart ceramic pottery ceramics handthrown
Reviewed by Kirsty

Beautiful item, fantastically well packaged! Thanks!
- Serving dish bowl plate in textured stoneware ceramics pottery ceramic
Reviewed by Hopeful

This pot is such a good design! It made a very good present.
- Jewellery bowl earrings keeper jewelry ceramics pottery ceramic handthrown
Reviewed by Wulacat

Lovely item; arrived safely and well packaged. Many thanks.
- Camembert or brie baker small casserole in stoneware ceramics pottery ceramic
Reviewed by Mrswillsh

Bowl arrived yesterday and was very well packed. It is beautiful - its a present for my Mum so hopefully she'll love it too. Many thanks
- Pouring or batter bowl ceramic pottery ceramics stoneware handthrown with whisk
Reviewed by DandelionClock

Gorgeous mug, brilliantly packaged and it arrived so fast! Thanks very much!
- Shaving bowl shave set ceramics pottery ceramic in porcelain
- Left handed mug in stoneware ceramics pottery ceramic handthrown
Reviewed by Mrswillsh

Egg cups arrived yesterday and arrived very well packed and promptly. Can't wait to use them! Many thanks.
- Breakfast egg cups pair ceramics pottery ceramic
Reviewed by OneBusyBee

Received my olive bowl today and am absoutely delighted! Gorgeous colour and design, well packaged and fast delivery. Thank you!
- Olive serving dish bowl ceramics pottery ceramic handthrown
Reviewed by helendawson

Gorgeous item, looks even more beautiful in 'the flesh'. Thank you! Wouldn't hesitate to use your shop again.
- Camembert or brie baker small casserole in stoneware ceramics pottery ceramic
Reviewed by Clare

Thank you. Quick postage time, very well boxed up (I'm going to leave on the mounds of bubble wrap to eke out the Xmas day unwrapping for another half hour or so!). The pots are lovely. Very unique and ideal for the people I will be giving them to.
- Knitting or crochet wool yarn bowl ceramics pottery ceramic pot
- Noodle or rice bowl in stoneware ceramics pottery ceramic handthrown
Reviewed by MikeCamel

Beautfiful: would definitely use again. Great thoughtful contact from seller, as well. thanks.
- A pair of noodle or rice bowls in stoneware ceramics pottery ceramic
- Pouring / batter bowl stoneware heart shaped ceramics pottery ceramic handthrown
Reviewed by Phantoms

Great seller, very fast postage, lovely item. Thanks so much!
- Soap dish spoon rest trinket dish textured stoneware ceramics pottery ceramic
Reviewed by WoolScraps
- Star shaped ring bowl dish
Reviewed by coval

Excellent quality product, well packaged, super quick delivery - many thanks.
- Handthrown salt pig complete with organic sea salt
Reviewed by VixenHeart

I love my jewellery and mixing bowls! They are beautifully made and the colours are so pretty. Thank you. I'm sure I'll be coming back to your shop soon.
- Handthrown batter mixing or pouring bowl in stoneware
- Handthrown jewellery / jewelry bowl.
Reviewed by Sange

Prompt delivery. Very happy with purchase.
- Spoon rest in textured stoneware
Reviewed by Louise37

Very lovely and nicely made bowl... thank you! :)
- Handthrown shaving bowl set in stoneware
Reviewed by TheDragonfly

Many thanks for gift-wrapping the bowls, they are a perfect wedding present! Delivery was very quick too - very happy!
- A pair of handthrown noodle or rice bowls in stoneware.
Reviewed by EMPSingleton

This is the sweetest little salt pig. Beautifully made. Very tactile and lovely with a nice turned spoon. Great gift for culinary brother in law. Great service and well packed. Faultless. Thanks.
- Handthrown salt pig or holder in unglazed terracotta
Reviewed by smallfrog

arrived safe. brilliant!
many thanks
- Knitting or crochet wool / yarn bowl.
Reviewed by hanapea

Thanks for the mug which arrived this morning (all in one piece!). It's beautiful. Also love the name of your shop!
- Handthrown left handed mug in stoneware
Reviewed by loopylyn

My second purchase and I was not disapointed.Lovely Lovely Lovely and such speedy delivery. Great seller and beautiful pots.
- Knitting or crochet wool or yarn bowl
Reviewed by RayDavies

I absolutely love it! Thank you for packing so well and posting so quickly.
- Handthrown cuddle mug in porcelain
Reviewed by roo2

Lovely and unique. Will make the perfect gift.
- Handthrown salt pig or holder.
Reviewed by Lemonpea

Really lovely bowl - arrived very quickly and super securely packed. Thanks!
- Handthrown olive (or cherry) serving dish in stoneware.
Reviewed by mamaruby

lovely colour!
- Handthrown salt pig or holder
Reviewed by fiona

love them they are just perfect and i will surly be back for more goodies xxx well packed xxx
- Pair of handthrown noodle bowls with lovely japanese spoons
Reviewed by MairiJ

Pot is absolutely lovely, thank you x
- Handthrown brie or camembert baker in stoneware
Reviewed by Amester

The bowl is lovely and was well wrapped. Thank you.
- Handthrown soup mug or bowl in stoneware.
Reviewed by Amester

Received quickly and well wrapped. Both items are lovely. Thank you.
- Handthrown paté dish with a rosewood knife.
- Handthrown soup mug with a rosewood spoon.
Reviewed by Kittyjay

absolutely beautiful and fast delivery, thanks!
- Handthrown coffee mug in stoneware
Reviewed by lorperr

Fantastic item and lovely seller to deal with. Highly recommended
- Breakfast egg plate with a bamboo spoon and chocolate egg!.
Reviewed by miralaluna

Beautiful bowl sent at lightning speed! Thank you so much!
- Handthrown olive or cherry serving dish
Reviewed by Eleanore42

A year later and this mug is still a favourite - thank you!! Great item!
- Handthrown coffee mug in stoneware.
Reviewed by Kirsty

Really stunning work, very well packaged, I thrilled! thanks!
- Handthrown noodle or rice bowls in stoneware.
Reviewed by clivelovesme

we love this, thank you
- Large heart shaped dish in stoneware
Reviewed by Jean

Hi,
This was a present for a friend but I loved it so much I am about to buy one for myself!
- Handthrown brie or camembert baker in stoneware.
Reviewed by Flea Market Interiors

Love the dish, many thanks x
- Heart shaped dish in textured stoneware
Reviewed by Julietteblanche

Most attractive design and colour. This member designs and makes the most unusual and collectable items. All slightly different. Her eye for colour detailing is very clever. Thoroughly recommended!
- Ceramic textured pendant.
Reviewed by anon_263453

Excellent! - My mother will love it! Thanks :)
- Celtic cross pendant.
Reviewed by katepheas

beautiful piece!
- Handthrown noodle bowl in stoneware with chopsticks.
Reviewed by JaneyI

What a beautiful jewellery bowl! Well made, good size, great design, and the pattern is lovely and fresh. I bought it for a friend's birthday but now that I have taken delivery of it I'm not sure I can bear to part with it. LOVE IT!
- Handthrown jewellery / jewelry bowl.
Reviewed by CHRISTIE15

I love this pot, perfect for its use. Prompt delivery, well packaged, brilliant.
- Brie or Camembert baker.
Reviewed by leec

Arrived really quickly and beautifully made, thanks
- Pouring or batter bowl with a whisk
Reviewed by sarahmedcalf

Really lovely many thanks
- Large oval centrepiece dish.
Reviewed by astockers

This is the second pot which I have bought from Caractacus Pots and I am doubly thrilled with this one. It was delivered by her son, so safe and sound, and I cannot wait to give it to my friend for her birthday.
Thank you. Amanda
- Pouring bowl with a whisk
Reviewed by ferdiedog

Thank you so much for the beautiful bird house. it was very well packed and arrived swiftly and intact. It was for a present and the recipient was trilled. I would thoroughly reccomend this seller.
- Bird nesting box/house or feeder.
Reviewed by astockers

I received this three days after I ordered it!! And it is more beautiful than the image. I love the feel, the size and the look and the mini whisk is fabulous. I just wish I wasn't giving it away for a present. Thank you for being so prompt and for making such a beautiful item.
- Batter mixing bowl with a whisk
Reviewed by ImogenAnderson

Beautiful jug and bowl - everyone delighted and wanting more! Arrived safely and in record time - thoroughly recommended. (Finally worked out how to leave feedback...)
- Small jug or creamer in blue glaze.
- Batter mixing bowl with a whisk
Reviewed by Janice

very beautiful, substantial and very practical while very beautiful, thankyou
- A pair of soup mugs/bowls with bamboo spoons.
Reviewed by karmastitch

Oh wow, fantastic bowls I love them, and fast p&p!!

Thank you so very much
- Knitting or crochet wool / yarn bowl.
- Knitting or crochet wool / yarn bowl.
Reviewed by booglers

Beautifully crafted item delivered very promptly, very well packaged. Many thanks
- Oil or vinegar drizzler
Reviewed by JenniMac

absolutely gorgeous! perfect christmas present for mum! really well packed too. thank you!
- Knitting or crochet yarn/wool bowl .
Reviewed by Sue

The bowl arrived today and it is just lovely. I have bought it as a gift, but it's going to be hard to let it go. It was very well packaged and I am very pleased all round. Many thanks.
- Batter mixing bowl with a whisk
Reviewed by anon_131677

Beautiful item and very well packaged.
- Knitting or crochet wool / yarn bowl.
Reviewed by Amanda
- Knitting or crochet wool / yarn bowl.
Reviewed by sarahmedcalf

Absolutly lovely, really special beautifully made, perfect gifts

many thanks
Sarah
- Left handed mug.
- Bird house or feeder.
Reviewed by Fiona55

All the items I bought look as fabulous as the photos suggested. Thank you for making my Christmas shopping so easy!

I
Reviewed by bamboobutton

i love this bowl! item arrived very well packaged. very pleased.
- Knitting or crochet wool / yarn bowl.

Susan Frankel

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