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Angelwerx is dedicated to designing and creating beautiful, hand crafted items. We work mainly in copper with a variety of crystals and healing stones. As part of our bespoke/custom service you can chose from brass, coloured copper & sterling silver wire as well as choosing from a wide variety of stones and crystals . Each piece of jewellery we make is lovingly created with great attention to detail. For a more in-depth look at who we are and what we do, look at our bio on the profile page.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
You have 14 days - from reciept of payment, where you can notify us if you wish to cancel your order or exchange an item. If you cannot produce the receipt then exchanges and refunds will not be possible. In the event that you do have to return an item, it is your responsibility untill it reaches us, therefore we suggest using a tracked mail service for extra peace of mind.
In the rare case that we get an order wrong, a full exchange will be granted on proof of order (reciept of payment. emails or basket screenshots are not acceptable)
Exceptions to the return policy include: sale items classed as non-refundable, earrings that have been worn, for hygiene reasons. ALL bespoke and custom orders are also subject to a non-refund policy.
Read the Folksy Returns Policy.
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