You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Rob Wills

All 7 reviews

Me and my partner absolutely love this print by Rob. His artwork is beautiful and he was so helpful and easy to communicate with! Thank you Rob.
Joy
Bought 1 item
This was bought as a gift for a friend, who was absolutely delighted with it. Thank you for your amazing gift Rob Wills.
sha1957
Bought 1 item
Such beautiful cards and deeply thoughtful picture, Space Between the Notes. The picture really does draw at the heartstrings and remind me of very happy times in my past. Rob Wills, you are amazing. xx
sha1957
Bought 3 items

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