You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about ClaraBows

All 21 reviews

Fantastic item, really unqiue. Lovely, helpful seller, really communicative and made the whole transaction a pleasure. Thank you!
The Bothered
Bought 1 item
Brilliant Cake stand we had cup cakes on this for our wedding and it looked amazing. Well made and really looks the bit. Thank you.
wedding10
Bought 1 item
superb and very speedy, can't wait to have a go!
anon_56281
Bought 1 item

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