Birthday

You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Colours may vary to those viewed on screen. Colours of envelopes may vary to those shown as I try to match images Items will be posted A.S.A.P. with Royal Mail You can cancel the order and get a refund from the maker within seven days after receipt of the item, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.