Buying more than one item from Treaclezoo? You’ll pay the single-item shipping fee once, plus the listed ‘extra item’ price for each additional item. Your total will be calculated automatically in your basket.

Useful Information

You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.

What buyers say about Treaclezoo

All 116 reviews

sorry about super late feedback, brilliant as always thank you
Louweasel
Bought 1 item
OMG I love these bears! Now I dont want to give it away as a Christmas present! Thank you! :) xx
leonieparkins
Bought 1 item
Brilliant wee bear, even better than expected with a fabulous removable hat with a real pom pom:) haha xx
Louweasel
Bought 1 item

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