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Unique Invitations, Stationery & Gifts.
From Weddings to Christmas, we have you covered. Beautiful original bespoke designs at affordable prices.
We design and print all of our own items so can tailor to your requirements.
Alongside amazing customer service and a 12 year history of getting it right shop in confidence for your invitations, gifts and much, much more.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
There shall be no refunds or exchanges on personalised wedding & event stationery or product that has been made to individual customer specification unless the Goods are damaged by any representative or employee of Wedding Stationery Designs.
Any damage caused by any person other than representatives or employees of Wedding Stationery Designs shall be at your sole expense.
Non-personalised cards shall be refunded or exchanged if returned to us in saleable condition within 14 days of delivery date. Pursuant to the Distant Selling Regulations (2000) you have 7 days in which to notify is that you wish to cancel, and the 7 days shall commence from the day after you receive the Goods. This is your statutory ‘cooling off’ period. This right to cancel only applies to non-personalised Goods which are returned to us in a saleable condition. The cost of postage to return the Goods shall paid by you.
Orders shall only commence once full payment is received in cleared funds. Full payment will be retained for material and labour costs where you cancel personalised stationery orders after production has commenced.
Whilst every care is taken to pack the order securely, we accept no liability for any loss or damage in transit. All packages are despatched via Royal Mail Recorded or Special Delivery or by courier which includes full traceability and insurance.
All incorrect/ faulty Goods must be reported to us within 5 days of receipt. If incorrect/faulty Goods have been supplied in error, we will replace the Goods, free of charge. Missing Goods must also be reported within 5 days of receipt. All personalised items are strictly non-returnable. Such Goods can only be returned, by prior approval, if received in a faulty condition. In the rare case where faulty goods have been supplied, we will send a free replacement.
Read the Folksy Returns Policy.
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