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Personalised and bespoke orders welcome
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Bespoke and Personalised orders cannot be refunded unless damaged or faulty. Please ensure your personalisation is correct before submitting an order.
Read the Folksy Returns Policy.
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