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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
I’m so happy with my recent purchases of Raku pottery from Liz, her work is so unique and beautifully finished.
Her customer service is exceptional and my purchase came quickly and were very well packaged and protected. I really recommend Liz’s stunning pottery. Wonderful experiences all round. Thank you