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As a couple who have had to postpone their wedding due to the lockdown, we have discovered a passion for creating bespoke, personalised items for weddings and other occasions. We hope that you love our products as much as we do, and we look forward to helping you create something unique and special for you or a loved one.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
We are unable to accept returns of personalised items unless exceptional circumstances apply. Please contact the store if you have any problems with your product.
Read the Folksy Returns Policy.
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